The above recommended times are valid for mobile boarding pass users and can be influenced by flight delays and cancellations caused by weather and aircraft conditions.
The recommended time for a return itinerary selected is based on departure.
How to Check In With Jeju Air
Watch this short video to cut down time spent on check-in.
Domestic Check-in
International Check-in
Please follow the below check-in procedure so your flight and all the other Jeju Air customers on it can depart on time.
1
Complete mobile check-in
2
Get to the Airport
3
Security screening station
4
Boarding gate
5
Ready to Depart
STEP 01 Complete mobile check-in
Departure 24 hr before ~ Departure30 min before
Using a mobile boarding pass makes your check-in faster and more accurate!
Please observe the departure time to avoid delaying the departure for everyone.
STEP 05 Ready for departure
Departure 5 min before
Your safe journey is about to begin!
Please read the following before boarding.
Who is this service for and when is it available?
Domestic Flights In the last 24 hours leading up to departure (closes 30 minutes before departure) Available for Use
Where can I use it? (Origin airports only)
All Airports
Request automatic issue of mobile boarding pass
If your flight booking includes seat bookings, you can request to have your boarding pass to be issued to you automatically ahead of your flight. [My Page > My Bookings] Your mobile boarding pass will be issued to you automatically 24 hours before your departure.
Restricted Customers
Customers who cannot be issued a mobile boarding pass for any reason are advised to collect their boarding pass from the airport counter.
Please observe the departure time to avoid delaying the departure for everyone.
STEP 05 Ready for departure
Departure 15 min before
Your safe journey is about to begin!
Please read the following before boarding.
Who is this service for and when is it available?
International Flights Available from 24 hours to 1 hour 30 minutes before the departure of international flights.Available for Use
Where can I use it? (Origin airports only)
Departures from Korea (Incheon, Gimpo, Gimhae), except flights to China Restricted Airport : Departure from Gimhae Airport, arrival on China, Flights to Guam/Saipan
Request automatic issue of mobile boarding pass
If your flight booking includes seat bookings, you can request to have your boarding pass to be issued to you automatically ahead of your flight. [My Page > My Bookings] Your mobile boarding pass will be issued to you automatically 24 hours before your departure.
Restricted Customers
Customers who cannot be issued a mobile boarding pass for any reason are advised to collect their boarding pass from the airport counter.
International FlightsInternational flights: By 60 minutes before boardingAvailable for Use
Where can I use it? (Origin airports only)
Flights from Incheon Airport, Korea (flights to China excluded); some flights from Busan, Korea; some airports in Japan Restricted Airport : Departure from Gimhae Airport, arrival on China, Flights to Guam/Saipan
Restricted Customers
Customers who cannot use a kiosk to collect their boarding pass for any reason are advised to collect their boarding pass from the airport counter.
Passengers with a confirmed booking of a Jeju Air flight can check in for free at a City Airport Terminal on the day of departure. Once you get to the airport of departure, you will board your flight quickly through a reserved gate.
Passengers scheduled to board any Jeju Air flights, except flights to and from China and Oceania (Guam and Saipan), can check in for their flights departing from Incheon at Seoul Station
Minors traveling alone and wheelchair users are unable to check in at the Seoul Station City Airport Terminal.
Currently, City Airport Terminal check-in service is only available at Seoul Station. If you are using the City Airport Terminal at Gwangmyeong Station, please check in at a check-in counter at Incheon International Airport.
What to Do at the Airport
Seoul Station City Airport Terminal
B2, Seoul Station City Airport Terminal
Business hours: 05:20 - 19:00
Immigration inspection hours: 07:30 - 19:00
Check-in closes: 3 hours before departure
Travel to airport: 43 minutes (departs every 30 - 40 minutes)
Collect your baggage at your connecting airport and check in again.
Jeju Air International Flight ↔ International Flight
You normally don’t need to check in again at a transfer counter to get onto your connecting flight, but sometimes you are not able to check in for all the flights on your itinerary due to airport circumstances. In those situations, you will need to check in for each flight.
Airports where you must collect your baggage and check in again: Daegu, Muan, Gimpo, Cheongju, Jeju, Narita, Osaka
Jeju Air International Flight ↔ Another Airline’s International Flight
With connecting flights operated by some airlines, you are able to check in your baggage to be transferred onto connecting flights, but at times this service is unavailable due to operating conditions. Make sure that transfer of your baggage onto connecting flights is available when you check in.
You may be charged a fee for excess baggage at connecting airports.
Jeju Air International Flight ↔ Jeju Air Domestic Flight
Jeju Air International Flights ↔ Jeju Air International Flights Info
Connecting airport
Connecting time
Incheon airport
300 minutes
Domestic airports (Incheon airport excluded)
180 minutes
For example, if your itinerary includes a Narita-Incheon(7C) flight connecting to an Incheon-Gold Coast(JQ) flight, connecting time of at least 150 minutes at Incheon airport is required.
Jeju Air International Flight ↔ Another Airline’s International Flight
Domestic Flights ↔ International Flights Info
Connecting airport
Connecting time
Domestic airports (Incheon airport excluded)
180 minutes
Muan airport
150 minutes
Incheon airport
90 minutes
Incheon International Airport (China routes)
120 minutes
Jeju Air International Flight ↔ Jeju Air International Flight
Jeju Air International Flights ↔ Jeju Air International Flights Info
Connecting airport
Connecting time
Domestic airports (Incheon airport excluded)
180 minutes
Incheon airport
90 minutes
Incheon International Airport (China routes)
120 minutes
Important Information for Passengers
Check-in counter operating hours can vary according to aircraft operations and airport conditions. As passengers who miss the check-in window may be denied boarding, please arrive at the airport by 2 hours before your departure to allow ample time for check-in.
Guidelines for Restricted Customers and Pregnant Women
Restricted Customers
Flights to China
Passengers on some international routes
Passengers accompanying an infant who at the time of booking were designated as the guardian.
Passengers with a booking that requires changing
Passengers who made a booking with a Gift Ticket
Passengers who requested a service that requires staff assistance (minors traveling alone, pet service, wheelchair service, booking of an emergency exit seat, etc.)
Passengers taking a codeshare flight
Passengers wishing to book a front-row seat or an emergency exit seat
Dual-nationality holders
Minors aged under 19 traveling alone
Pregnant Customers
Under 32 weeks: Air travel allowed
32 to 37 weeks: A medical certificate, issued within 7 days from boarding date and specifying expected delivery date and clearance for travel, and a written pledge prepared at airport required
37 weeks or over (33 weeks or over for multiple pregnancy): Air travel allowed after birth
Documents Required by Pregnant Women Traveling by Air
Medical certificate x 1, written pledge x 1
The medical certificate must have been prepared, signed, and issued by an obstetrician or a gynecologist within 7 days from a boarding date. This rule applies to return flights departing within 7 days from the start of an itinerary.
A medical certificate must indicate clearance for air travel and an expected delivery date.
Example: A pregnant passenger with a doctor’s certificate issued on July 3 must board before July 10. Boarding of flight ICN-HKG on JUL 4 allowed (certificate valid)
Passengers who requested a service that requires staff assistance (minors traveling alone, pet service, wheelchair service, booking of an emergency exit seat, etc.)
Passengers taking a codeshare flight
Passengers wishing to book a front-row seat or an emergency exit seat
