Routes | Domestic flights, International flights |
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Accepted pets | Dogs, cats, birds (aged at least 8 weeks) |
Requirements | A pet and its cage together must weigh less than 7KG. |
Number of pets allowed |
A single adult passenger can travel with 1 pet(s). (In-flight carrying of up to 6 pets is allowed per aircraft.) |
Service fee |
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How to apply |
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- Please refer to the Pet Service Policies for clear guidelines.
- Online check-in service (auto check-in, mobile boarding pass, etc.) is not offered to passengers traveling with pets.
Pet transport is not included in free baggage service allowance. Pets cannot be checked in as baggage and must be carried onto a flight.
- If you have selected a seat in advance, your seat may be changed.
- Passengers carrying a pet are unable to select a seat next to an aisle, in front rows, or next to an emergency exit.
- If you are traveling with a pet, your booked seating may be changed at the airport on the day of departure in line with cabin protocol concerning animals on flights.
- Domestic travelers can cancel pet transport through Customer Service or in My Page on the Jeju Air website or app. International travelers can cancel pet transport through Customer Service.
- Only the specified types of pets are eligible for the pet service. This means you are not able to travel any other types of animals, including rabbits, hamsters, ferrets, turtles, snakes, chicks, chickens, pigs, etc.
- Pets administered a sedative (stabilizer) can exeperience a drop in body temperature or blood pressure and are not eligible for the pet service.
- Unstable or aggressive animals, odorous or unhealthy animals, and pregnant female animals are not eligible for the pet service.
- Ferocious dogs and pets with aggressive tendencies, as specified in the Animal Protection Act Enforcement Regulations of the Ministry of Agriculture, Food and Rural Affairs, are not eligible for the pet service.
- A pet and its cage (purchasable at airports) together weighing less than 7KG can be brought onto a flight.
- Feed and hydrate your pet at least 2 hours before departure. Line the floor of its cage with paper, a towel, or a blanket.
- Never under any circumstances remove your pet from its cage on a flight. Containers must be stored under the seat in front of you.
- Please sign a pet service agreement at check-in.
*Required documentation
1) Domestic flights: Pet Transport Agreement.
2) Since regulations vary by country, check ahead with the authorities in your destination country on which documents are required to bring pets in.Required Documents
1) Domestic flights: pet transport pledge
※ In accordance with Jeju Self-Governing Province Notice No. 2023-64, passengers traveling with pet birds are not required to submit a pet import declaration form.
2) International flights: pet transport pledge, quarantine certificate, vaccination (rabies vaccine) certificate, etc.
※ Since regulations vary by country, check ahead with the authorities in your destination country on which documents are required to bring pets in.
- Carry-on cage: Total dimension of cage (sum of width, length, height) under 100CM; width no greater than 37CM, height no greater than 23CM.
Cardboard cabin pet boxes available for purchase. Usable on domestic flights only.
- A cage with enough space for a pet to move around in.
- A ventilated and waterproof cage.
- A cage that can be locked and opened from the outside.
- A pair of birds, two dogs (8 weeks or older), or two cats can be transported in one carrier (including the carrier weight, up to 7kg). In this case, 1 stamp will be earned per segment.
- Attach a tag with your name in English and your contact details to the outside of the cage.
- A maximum of 6 pets can be brought onto each flight. Confirm pet service availability on your flight through Customer Service.
- Removing a pet from its cage in the cabin is strictly prohibited. Pet cages must not be placed on a seat, in your lap, or in any other location.
Customers boarding a flight with a pet receive stamps based on the routes traveled. With enough stamps collected, various benefits can be enjoyed.
Access the details of your rewards in My Page > Manage Passengers/Pets > Manage Pets > PET PASS
- Collect 1 additional stamp when you add a pet for the first time.
- Register pets in My Page > Manage Passengers/Pets > Manage Pets.
- A pair of birds or 2 dogs or cats aged at least 8 weeks can be transported in one cage. The total weight (pet + cage) must be less than 7 KG.
- Attach a tag with your name in English and your contact details to the outside of the cage.
- A maximum of 6 pets can be brought onto each flight. Check pet service availability on your flight through Customer Service.
- Removing a pet from its cage in the cabin is strictly prohibited. Pet cages must not be placed on a seat, in your lap, or in any other location.